Empowering Businesses Through Intelligent IT Solutions

Crafting tailored tech solutions since 2013 — turning complex business challenges into growth opportunities with innovation-driven strategies and advanced technology expertise.

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Years in business

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Team Members

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Projects Delivered

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Clients Served

Featured Clients

Our journey began in 2013, and since then, we've built strong partnerships with leading companies across various industries.

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We are featured in...

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TOI

DataThrone 2024, an AI, ML and Data Science Hackathon, was not limited to experts alone. It was created specially to help students in pre-final and final years of IT and up to 4 years of industrial experience.

CRN

Lucent Innovation, a digital enterprise & product engineering solution firm that enables customers to experience a unique journey of growth aims at expanding the horizons of businesses from Retail to IOT, Blockchain & Metaverse.

CXOtoday

Lucent Innovation advances! We are adopting popular technologies like the Metaverse, Blockchain, and IoT. Anticipate solutions to future-proof your organization, including eCommerce, automation, and more.

Projects We Have Worked On

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AI-Powered Chatbot for Customer Support

AI-Powered Chatbot for Customer Support

Challenge Faced

A leading e-commerce brand faced high customer query volumes, long response times, and poor support quality.

Our Solution

We built a custom AI-powered chatbot to handle FAQs, process orders, and assist with troubleshooting. The chatbot is integrated with CRM and support systems for an efficient experience.

Technologies Used

OpenAI GPT-4
Google Dialogflow
Microsoft Azure AI Services
Twilio API

Results Achieved

38%

Reduction in customer support costs

60%

Faster response times

50%

Increase in customer satisfaction

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Tech Behind The Lines

More than just code, we bring industry expertise, cutting-edge infrastructure, and a relentless pursuit of excellence to every project with our latest technologies.

Pioneering Solutions Across Different Industries

From Healthcare to Finance, our versatile expertise spans industries. Elevate your business with tailored software solutions defined for success in every sector we touch.

Healthcare logoHealthcare
Energy logoEnergy
Fintech logoFintech
BFSI logoBFSI
Education and e-Learning logoEducation and e-Learning
Retail and E-commerce logoRetail and E-commerce
Transport and Logistics logoTransport and Logistics
Travel and Hospitality logoTravel and Hospitality
Healthcare Banner Image

Lucent Innovation is a trusted provider of healthcare software, apps, and solutions. We offer expert consultation, customization, and integration services. We modernize and maintain healthcare systems to meet evolving industry needs.

arrow-iconEMR/EHR Software Development
arrow-iconTelemedicine Software Development
arrow-iconmHealth App Development
arrow-iconRemote Patient Monitoring (RPM) Software
arrow-iconHealthcare Business Intelligence & HL7/FHIR Integration
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Know us Better

We're your trusted partner in innovation, guiding you through the entire product development lifecycle from concept to commercialization.

Team Discussion

About Us

Lucent Innovation is a global software development and consulting company delivering innovative IT solutions worldwide. Founded in 2013 by Ashish Kasma (Co-founder & CTO) and Nitesh Kasma (Co-founder & CEO), we have grown from a startup into a leading provider of digital solutions.

Headquartered in Ahmedabad, Gujarat, we also have offices in GIFT City, India, and Wilmington, Delaware, USA. With a team of 100+ professionals, we have been at the forefront of software development for over 11 years.

We have successfully delivered over 1250 projects, consistently exceeding client expectations and delivering strong ROI. Our expertise extends across a diverse range of technologies, including ML, software development, e-commerce, AI, Data Science etc.

Industry Recognition

As a certified Shopify Plus Partner, we have established ourselves as leaders in the field. We have been featured in The Times of India, The Economic Times, CRN India and many more for our impactful solutions.

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Shopify plus partner logo

Certified Shopify Plus Partners – Elevating Online Stores

We have been a certified Shopify Plus Partner agency since 2013. Since then, we have helped businesses build, improve, and grow many successful online stores. To stand out in the e-commerce crowd, brands can count on our team of Shopify Experts.

Here’s why partnering with us is the best choice for your Shopify Plus journey:

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Developed 4K+ e-commerce sites
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$200 million+ in yearly sales facilitated
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10 million+ daily users engaged
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1 million+ daily orders processed
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80% average sales growth
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Certified Shopify Plus Partner
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End-to-end solutions
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Proven innovation with 24/7 support

Let’s Hear from Our Clients

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“Good developers with experienced knowledge and who are always willing to suggest ways to improve your workflow. Their support and expertise have been invaluable in enhancing our project’s efficiency and overall success.”

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Gibson Tang

Director of Engineering, Mighty Jaxx
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“No task was impossible, and they delivered. It was so cool to dream big and have the results become a reality, thanks to their dedication, technical expertise, and seamless execution.”

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Treva Stone

CEO, Moonglow Australia
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“I am impressed with their ability to get things done quickly while maintaining high quality. They were responsive, easy to work with, and ensured everything was delivered as promised.”

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James Owen

Owner, Raintree Nursery
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“We were impressed with their timelines, accuracy, and understanding of business and technical requirements. Their proactive approach and seamless execution made the entire process smooth and efficient.”

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Ujjawal Kothari

AVP- eCommerce & Social Media, Iconic
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“They were very humble and nice to work with, always responsive and willing to go the extra mile to ensure our needs were met efficiently and professionally.”

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Soumik Ganguly

Founder, Liberecas
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“The team truly goes above and beyond to ensure everything looks and functions exactly how we envisioned. And we’re genuinely happy with the results.”

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Jack Bensason

Former CEO of Trestique Beauty